Privacy Policy

Statement
Academy Cleaning & Maintenance Ltd is committed to ensuring that your privacy is protected whilst using our website. Any personal information that you provide to us that you can be identified by will only be used in accordance with this privacy policy.

This privacy policy is effective from 1st May 2022. Please note that Academy Cleaning & Maintenance Ltd may change or update this policy as and when required, so please ensure that you check this page regularly.

Information Collected
We may collect the following personal information:

Name
Contact information including telephone numbers and email address
Demographic information such as postcode, preferences and interests
Job Title
Any other information that is relevant to our business, customer offers and surveys

The above personal information is required by Academy Cleaning & Maintenance Ltd so we can understand your needs/requirements, improve our services, internal record keeping, market research purposes, website customisation and to send promotional emails/offers in relation to our services and products.

Control of Information
You can choose to restrict the collection or use of your personal information. You can do this by ticking the box indicating that you do not want your personal information to be used for direct marketing purposes when completing a form on our website.

Also, if you have already or previously agreed to Academy Cleaning & Maintenance Ltd using your personal information and then change your mind, you can inform us of this by emailing admin@academycleaning.co.uk

Academy Cleaning & Maintenance Ltd will not distribute, lease, or sell your personal information to any third parties unless we are required to do so by law or have your prior written consent.

You can request the details of what personal information we hold for you under the Data Protection Act 1998 either by emailing admin@academycleaning.co.uk or writing to us at Academy House, 241 Chertsey Road, Addlestone, Surrey KT15 2EW. Please be aware that a small fee will apply.

If you believe that any of your personal information that we hold is incorrect or incomplete, please email admin@academycleaning.co.uk or write to us at the above address and we will ensure that we correct it.

Security

Please be assured that any personal information you provide is secure. The appropriate safeguarding procedures have been implemented to prevent unauthorised access or disclosure.

Use of Cookies
A cookie is a small file that helps analyse web traffic or informs you when you have visited a particular website. A cookie asks permission to be placed on your device’s hard drive and allows web applications to respond to you. The web application can then modify its operations to suit your individual needs, likes/dislikes. It does this by collecting and storing information about your preferences.

Academy Cleaning & Maintenance Ltd use traffic log cookies to identify what pages are being used/viewed. We then use this to analyse data about the traffic on our website pages and allows us to improve our website to focus on customer needs. Please note that we only use this information for this purpose.